Commercial Insurance Customer Service Representative Myrtle Beach

Jason Street - Allegiance Insurance

Commercial Insurance Customer Service Representative

Full Time • Myrtle Beach
Responsive recruiter
Replies within 24 hours
Benefits:
  • Competitive salary
  • Opportunity for advancement
  • Training & development
Allegiance Insurance Brokers | Myrtle Beach, SC

Allegiance Insurance Brokers is seeking an experienced Commercial Insurance Customer Service Representative (CSR) to join our Myrtle Beach team. This is a great opportunity for an insurance professional who enjoys working directly with clients, understands the details of commercial insurance policies, and thrives in an organized, customer-focused environment.

This position requires someone who is already located in the Myrtle Beach, SC area and has previous commercial insurance experience.

What You'll Do

As a Commercial Insurance CSR, you'll work closely with our clients and team to provide ongoing service and support for commercial insurance accounts. Responsibilities will include:

  • Assisting clients with policy questions, changes, and general service needs
  • Preparing and processing Certificates of Insurance (COIs)
  • Working with ACORD forms and other insurance documentation
  • Reviewing and servicing commercial insurance policies
  • Maintaining accurate and organized client and policy records
  • Communicating with clients, carriers, and internal team members
  • Prioritizing and reprioritizing tasks based on customer and business needs
  • Providing responsive, professional customer service
  • Helping ensure client requests and policy-related tasks are handled accurately and efficiently
What We're Looking For

Required:

  • Active Property & Casualty insurance license, including South Carolina
  • Previous commercial insurance experience
  • Experience working with ACORD forms
  • Experience preparing and processing Certificates of Insurance
  • Working knowledge of commercial insurance policies and how coverage works
  • Strong customer service and communication skills
  • Excellent attention to detail and organizational skills
  • Ability to manage multiple priorities and adjust as client and business needs change
  • Must currently live in or near the Myrtle Beach, SC area
Preferred:

  • Experience with Vertafore AMS360 or a similar agency management system
  • Life & Health insurance license
Experience with AMS360 is helpful but not required, and training can be provided. Candidates who do not currently hold a Life & Health license may have the opportunity to obtain one in the future.

About Allegiance Insurance Brokers

At Allegiance Insurance Brokers, we are committed to providing our clients with knowledgeable, responsive service and insurance solutions that meet their individual and business needs. We're looking for someone who brings that same commitment to customer service, accuracy, and professionalism to our growing team.

If you're an experienced commercial insurance professional looking for an opportunity to join a client-focused agency in Myrtle Beach, we'd love to hear from you.
Compensation: $22.00 per hour




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Career advancement in a growing field
With more than 400,000 job openings in the next five years across the U.S., the insurance industry offers a huge opportunity for employment and career advancement. Plus, the industry continues to evolve and provide new careers paths in sales, customer service, analytics, digital marketing, technology, and more. (Source: investprogram.org)
Flexibility
Insurance can give you a rewarding career and well-rounded life with jobs that are not only fulfilling but may offer flexible schedules and great office culture. In a U.S News and World Report article featuring 'Best Jobs of 2020,' Insurance Agent ranked #2 on their 'Sales & Marketing Jobs' list. (Source: investprogram.org)
Make a Difference
Independent agents are pillars in their communities and active in local organizations, sponsoring sporting teams or supporting charities. Insurance offers you the chance to make a career out of helping individuals when they suffer a loss and need assistance. (Source: investprogram.org)
Job Security
Things change but insurance is here to stay. People will always need it for their car, home, business, travel, and more. The insurance industry touches all aspects of life - and that will not change. (Source: investprogram.org)